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Before Your TelemediationOnce we've been engaged, we need your careful attention to the following. You'll be submitting a number of documents to Alyson and Karl before your telemediation begins. Feel free to use email, postal mail, or an overnight delivery service.
Within a Week of Confirming Your Engagement1) Verify there are no conflicts of interest. 2) Estimate the number of people who will be attending for your team and email or phone Alyson with that number. Karl expects all parties will be in attendance at the telemediation or have a representative present who knows the entire case well and has full settlement authority. 2 Weeks Prior to Your Telemediation1) Discuss the case with Karl by phone. To avoid telephone tag, please feel free to book a conference call here. If there are issues not immediately apparent that could impede settlement, including insurance coverage issues or particularly sensitive interpersonal relationships, they need to be identified in this call. 2) Submit to Alyson a list that identifies all attendees for your team. 3) Review our payment policies and forward them to your client. We expect to receive payment before your telemediation begins. If you must cancel after you have engaged us, we will need 24 hours notice. See details about cancellation here. At Least 3 Days Prior to Your Telemediation1) Submit your written pre-mediation statement and any other materials you believe Karl needs to review in order to understand the disputed issues. 2) If your assistants want help thinking through what needs to be setup, they need to call Alyson at least three days prior to your mediation with their questions. Karl will tell you he will read anything you send but he prefers you send helpful information about the case and a written summary of any thoughts you think will help him understand the case better. These are documents Karl finds most helpful:
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