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Costs & Payment PoliciesA. Booking PoliciesPlease consult our online calendar to see Karl’s current availability for a telemediation. We keep it current so you can trust that open spaces are potential dates you could reserve. You can also schedule a pre-mediation phone or video call with Karl to further discuss your needs, or contact Alyson for assistance. Alyson understands that confirming a date for a joint telemediation session requires the consent of all parties but we work primarily with the party who initially schedules the session. If you see that a date is on hold, but really want that date confirmed for your telemediation, you can always ask Alyson to check with the party who has requested that date and chances are she can help you finalize your choice. Recommended Structure for a Telemediation From our experience, we recommended the following amount of time for a telemediation:
We have found this allocation of time ideal to help resolve most disputes. This is only a recommendation. Like a good tailor, we will work with you to create the best process to help resolve your dispute. Karl is flexible and willing to work with you to craft the telemediation to fit your needs. The fee for all telemediation services is $400 an hour. If you are unsure on how to proceed, feel free to schedule a free initial telemediation consultation and Karl can help. B. CancellationsWe are willing to accept cancellations up to 24 hours ahead of your mediation. However, if your mediation is scheduled for a Monday, Alyson needs to get a call from you no later than the Thursday prior to your Monday scheduled session. If you cancel your session with less than 24 hours notice, you will be billed for the full cost of the session you reserved. C. PaymentPayment is handled by check or PayPal upon scheduling a conference or joint telemediation session. Payments must be made in advance of the mediation. The service allows for payment by credit card, debit card, or directly through PayPal. If you have any questions regarding payment, please call or email Alyson for assistance. |